Send us a Message

Contact Information

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Address

浙江省杭州市西湖区三墩镇西园一路10号4B05室
Xiyuan 1st Road No.10, Room 4B05, Sandun Town
Xihu District, Hangzhou, Zhejiang, China

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Phone

0752 1899 268

Monday - Friday, 9:00 AM - 6:00 PM

Frequently Asked Questions

How can I report a bug?

Please use our contact form or email aegean@aegean2026.com with details about the bug you encountered. Include the game name, platform, and steps to reproduce.

What platforms are your games available on?

Our games are available on PC, Mac, PlayStation, Xbox, Nintendo Switch, and mobile devices (iOS and Android). Check individual game pages for specific platform availability.

How do I join the NexusGames team?

Visit our careers page to see current openings. We're always looking for talented developers, artists, designers, and other professionals to join our creative team.

Do you accept partnership proposals?

Yes! We're interested in collaborations with studios, publishers, and media companies. Please send partnership inquiries to aegean@aegean2026.com.

What is your response time for inquiries?

We typically respond to inquiries within 24-48 hours during business days. For urgent matters, please call our support line during business hours.

How can I stay updated on new releases?

Subscribe to our newsletter on the homepage, follow us on social media, or join our Discord community for exclusive announcements and early access information.